Cleaners

We provide a full range of cleaning services for homes and businesses:

Domestic Services:
• Regular Domestic Cleaning – Weekly/fortnightly house cleaning
• End of Tenancy Cleaning – Moving in/out deep cleans
• One-off Deep Cleans – Spring cleaning and intensive cleans
• Carpet Cleaning – Professional carpet and upholstery cleaning
• Oven Cleaning – Professional oven and appliance cleaning

Specialist Services:
• Hoarding Support Cleaning – Compassionate decluttering and cleaning
• Biohazard Cleaning – Professional trauma and accident cleanup
• Commercial Cleaning – Office and business cleaning services

Special Care:
• Elderly and vulnerable customer support
• Bereavement and crisis cleaning
• Emergency response services

All services are available within 30 miles of Peterborough (50 miles for carpet cleaning).

Yes, we bring everything needed for your clean. We use high-quality, professional cleaning supplies and equipment that are safe for your family and pets. Our supplies are environmentally friendly and effective on all surfaces.

If you have specific product preferences, allergies, or sensitivities, just let us know and we’ll accommodate your needs. We’re happy to use your preferred products if you’d rather.

We believe in making the service as convenient as possible for you – no need to worry about shopping for supplies!

Absolutely. All our team members are fully DBS checked and we carry comprehensive insurance including public liability and employers’ liability. We understand how important it is to trust the people coming into your home, which is why every cleaner is personally vetted by Debs and Emily to ensure they align with our family values.

We’re also proud members of Safe Local Trades, providing an additional layer of verification and trust.

Your satisfaction is our priority. If you’re not completely happy with any aspect of our cleaning, please call us within 24 hours and we’ll return to address any concerns at no extra cost.

We take pride in our work and want you to be delighted with the results. It’s that simple – no quibbles, no excuses.

Yes, we always try to provide consistency. Having the same cleaner creates familiarity and comfort, which is especially important for our elderly customers.

If your regular cleaner is unavailable due to illness or holiday, we’ll let you know in advance and send a trusted team member who’s familiar with your specific preferences and requirements.

Yes, we offer comprehensive commercial cleaning services for all types of business premises including:

Business Premises We Clean:
• Offices and call centres
• Retail shops and stores
• Schools and educational facilities
• School kitchens and catering areas
• Community centres
• Medical practices and clinics
• Any commercial premises requiring professional cleaning

Commercial Carpet Cleaning:
We also specialise in commercial carpet cleaning for:
• Pubs and restaurants
• Hotels and guest houses
• Gyms and fitness centres
• Office complexes

Unique Out-of-Hours Service:
We offer out-of-hours carpet cleaning where we clean your carpets after business hours, so your premises are ready for trade the following day – perfect for pubs, restaurants, and busy commercial spaces.

Coverage: Same areas as domestic services – 30 miles from Peterborough (50 miles for carpet cleaning)
Pricing: Commercial services are generally priced after a site survey to ensure we provide the most accurate quote for your specific requirements.

Our out-of-hours service is perfect for busy commercial premises. We come in after your business closes to clean carpets, allowing proper drying time overnight so your venue is ready for customers the next day.

Ideal for:
• Pubs and bars
• Restaurants and cafes
• Hotels and guest houses
• Gyms and fitness centres
• Retail stores
• Office complexes

Benefits:
• No disruption to your business
• Carpets dry overnight
• Fresh, clean appearance for opening
• Professional results without downtime

This service covers up to 50 miles from Peterborough and is scheduled around your business hours for maximum convenience.

Yes, we specialise in caring for elderly customers. Our team understands that elderly customers may need extra patience and care. We never rush, work around medical appointments, and can communicate with family members if desired.

We provide the same cleaner each visit for familiarity and are always mindful of mobility aids and medical equipment in the home. Many of our customers are elderly, and we’re proud of the trust they place in us.

Of course. We’re happy to work with adult children, carers, or other family members to arrange and coordinate cleaning services. We can provide updates to family members (with the customer’s permission) and work with existing care plans or specific requirements.

We understand that families want the best care for their loved ones, and we’re here to support that.

Yes, we’re experienced in accessibility support. We work respectfully around mobility aids, medical equipment, and accessibility needs. We can customise our cleaning plans to suit individual requirements and always approach each situation with patience and understanding.

Our team is trained to work safely around medical equipment and mobility aids without disrupting your daily routine.

We provide compassionate support during life’s challenges. When life becomes overwhelming due to illness, bereavement, or mental health challenges, that’s exactly when you need support most.

Our team approaches these situations with complete compassion and discretion, working at whatever pace feels comfortable with no judgement whatsoever. We’ve helped many families through difficult times and understand the difference a clean, comfortable home can make.

Yes, we provide compassionate hoarding support. We understand this is a sensitive issue requiring patience and expertise. We work at your pace, with your guidance on what to keep or remove, and can coordinate with mental health professionals or family members.

Our approach is always non-judgmental and respectful. We’ve helped many people reclaim their homes and their lives with understanding and care.

We handle various biohazard situations professionally. This includes accident cleanup, illness-related sanitisation, and other situations requiring specialised cleaning. We follow all safety protocols and can work discreetly with authorities or insurance companies when needed.

Our team is properly trained and equipped to handle sensitive situations that require more than standard cleaning.

Yes, we provide rapid emergency response. We understand that emergencies happen and homes sometimes need immediate attention. We can provide rapid response cleaning after accidents, medical emergencies, or other difficult situations.

Everything is handled with complete discretion and professionalism. We’re available for emergency situations when you need us most.

We serve Peterborough and surrounding areas within 30 miles including Whittlesey, Yaxley, March, Wisbech, Ely, St. Neots, Huntingdon, Stamford, Market Deeping, Bourne, and Spalding.

For carpet cleaning, we extend our service area to 50 miles due to the specialised equipment. If you’re outside these areas, please get in touch as we might still be able to help.

It depends on the service:
• Regular domestic cleaning: We usually need a few days to a week’s notice
• End of tenancy cleans: We recommend booking as soon as you know your moving date
• Emergency situations: We offer rapid response and can often attend the same day

We’re quite flexible and will always try to accommodate urgent requests where possible.

We understand that life happens. We just ask for as much notice as possible. There’s no charge for cancellations with 24 hours’ notice.

We’re particularly flexible with elderly customers and those with health conditions who may need to reschedule due to medical appointments or feeling unwell.

Yes, all quotes are completely free with no obligation. For regular domestic cleaning and most services, we prefer to visit and discuss your needs in person. For larger jobs or specialist services, we always visit and assess the property to give you the most accurate quote.

We believe in transparent, upfront pricing so you know exactly what to expect.

Pricing varies by service:
• Regular domestic cleaning: Usually charged hourly
• End of tenancy: Fixed price based on property size and condition
• One-off deep cleans: Quoted individually based on requirements
• Specialist services: Assessed case by case
• Commercial services: Generally priced after site survey

We always provide clear, upfront pricing with no hidden costs.

We accept cash, cheques and bank transfer. For regular customers, we can set up convenient payment arrangements that work for you. We’re flexible with payment timing for elderly customers or those with specific requirements.

We make payment as easy and convenient as possible for all our customers.

Yes, we provide emergency response for situations that can’t wait including:
• Accident cleanup
• Flooding aftermath
• Medical emergencies
• Family crisis situations
• Urgent move-out requirements

We understand that emergencies don’t follow office hours, so we’re here when you need us most for genuine emergency situations.

Yes, we provide compassionate bereavement support. We can help with cleaning after belongings have been removed, or work alongside family members to clear and clean properties.

We approach these difficult situations with complete sensitivity and work at whatever pace feels right for the family. We understand this is one of life’s most challenging times.

Yes, we work in partnership with social services, occupational therapists, and healthcare professionals to support vulnerable individuals. We can coordinate with care plans and provide reports if needed for official purposes.

We understand the importance of multi-agency working to provide the best possible support for people in need.