Our Comprehensive Hoarder Support Cleaning Service
We work at your pace with understanding and patience. Our service is designed to help you feel comfortable and in control throughout the entire process, with no pressure or judgment. Together, we’ll compassionately help you create calm out of chaos.
Initial Assessment & Planning
Confidential consultation in your home
Understanding your specific needs and concerns
Creating a personalised cleaning plan
Identifying priority areas and safety issues
Discussing timeline and comfort levels
Respecting sentimental items and preferences
Coordinating with other support services if needed
Ensuring complete discretion and privacy
Gentle Decluttering Process
Sorting items with your guidance and consent
Respectful handling of personal belongings
Creating keep, donate, and disposal categories
Working room by room at your comfort level
Taking breaks whenever you need them
Preserving items of sentimental value
Coordinating donations to local charities
Safe disposal of unusable items
Deep Cleaning & Sanitisation
Thorough cleaning of cleared spaces
Sanitisation of all surfaces and areas
Carpet cleaning and floor restoration
Kitchen and bathroom deep cleaning
Window cleaning and natural light restoration
Addressing any hygiene concerns safely
Removing dust and allergen buildup
Creating a fresh, healthy environment
Ongoing Support & Maintenance
Follow-up visits to maintain progress
Regular cleaning schedules if desired
Organisational tips and strategies
Emotional support throughout the process
Connecting with local support networks
Flexible scheduling around your needs
Building confidence in maintaining spaces
Celebrating progress and achievements
Why Choose Loos and More for Hoarding Support
We understand that hoarding situations require special sensitivity and expertise. Our family approach means you’ll work with the same caring team who genuinely want to help you succeed.
Understanding & Empathy
We recognise that hoarding is a complex issue, not a character flaw. Our team approaches every situation with compassion and respect.
Complete Discretion
Your privacy is paramount. We work discreetly, use unmarked vehicles, and never discuss your situation with anyone else.
Experienced & Patient
Our family team has experience with sensitive cleaning situations and understands the emotional challenges involved.
Flexible Approach
We work entirely at your pace, with regular breaks and complete control over decisions about your belongings.
Our Gentle, Step-by-Step Process
We’ve developed an approach that prioritises your comfort and emotional well-being while making steady progress toward your goals.
Confidential Initial Call
We discuss your situation privately and answer any questions. No judgment, just understanding and practical information.
In-Home Consultation
We visit discreetly to understand your specific needs and develop a personalised plan that feels manageable.
Gentle Planning Session
Together, we identify priority areas and create a timeline that works for you, with complete control over the pace.
Collaborative Clearing
We work alongside you, sorting items with your input and guidance, taking breaks whenever needed.
Thorough Cleaning
Once areas are cleared, we perform a comprehensive clean to restore your space to a fresh, healthy condition.
We focus on your destination, not your starting point
Part of the Safe Local Trades Network
The whole process was smooth and stress-free, which made my move-out experience much easier. The property manager even commented on how clean the carpets looked during the final inspection. I’m very satisfied with the service and would absolutely recommend it to anyone needing reliable carpet cleaning, especially for rental move-outs.
Debbie and Emily also cleaned my conservatory after some building work, and they did an amazing job — it was absolutely spotless! I couldn’t be happier with the results.
Highly recommend this team for their professionalism, efficiency, and attention to detail.
Lovely ladies doing a fantastic job at a great price 😀
Great communications, quick and responsive.
Reliable and friendly but importantly they do a fantastic job.
Thank you and I will use again.
Great communications, quick and responsive.
Reliable and friendly but importantly they do a fantastic job.
Thank you and I will use again.
They are prompt, reliable, professional, efficient and always very thorough.
My regular ladies for my domestic clean are Zara and Gill ...who are both lovely... and get on with the tasks while at the same time being friendly - often going above and beyond....in that if they notice something needs doing...they do or mark it for their next call. Tasks that are deemed as 'extra' or as part of a 'deep' clean by other Cleaning Companies are regarded as part of a regular call by Loos and More - very refreshing.
If I need an extra call...or need to reschedule..Loos & More will always accommodate the change or additional call.
Debbie, Emily, Jo and Charlotte who have on occasions covered for Zara and Gill or have made extra calls to me are equally as hard working and thorough...a pleasure to have in my home.
I have no hesitation in recommending Loos and More.
We’re Here to Help When You’re Ready
Taking the first step can feel overwhelming, but you don’t have to face this alone. We’re here to support you through various situations:
Health and Safety Concerns
When clutter is affecting your safety, mobility, or access to essential areas like kitchens and bathrooms
Personal Readiness for Change
When you’ve decided you’re ready to reclaim your space and want supportive, professional help.
Family or Social Services Involvement
If authorities have raised concerns, we can work with you to address issues and improve living conditions.
Landlord or Housing Issues
Addressing property concerns to maintain your tenancy or resolve housing authority requirements.
Preparing for Medical Care
Creating clear pathways and clean spaces for home healthcare providers or medical equipment.
Supporting a Loved One
Family members seeking professional help for someone they care about, with their consent and involvement.
Areas We Cover
We provide Hoarding Support Cleaning services throughout Peterborough and surrounding areas including.
Plus the following towns further afield
Hoarding Support Cleaning in Other Locations
If your location isn't covered, please give us a call on 01733 639139 and if we can help, we will!
Transparent and Fair Pricing
Every situation is unique, which is why we provide detailed quotes only after understanding your specific needs and circumstances during a free, confidential consultation.
What Influences Your Quote
- Size and layout of affected areas
- Level of clearing and cleaning required
- Time needed for the careful sorting process
- Special handling requirements
- Disposal and donation coordination needs
- Deep cleaning and sanitisation requirements
- Ongoing support and maintenance preferences
- Scheduling flexibility and timeline
Free Confidential Consultation: We’ll visit your home at a time that works for you to assess the situation privately and provide a comprehensive quote. This consultation is completely confidential and comes with no obligation.
You Don’t Have to Face This Alone
Taking the first step is often the hardest part. Contact Loos and More today for a confidential conversation about how we can help you reclaim your space with dignity and support.
Complete privacy guaranteed. No judgment, just compassionate support from a family team who truly cares about helping you succeed.
Did you know?
Beyond hoarding support cleaning, Loos & More cleaning services provides comprehensive solutions, including regular cleaning, carpet cleaning, and oven cleaning.
As a family-run Peterborough cleaning company, we’re trusted by homeowners across the region for all their cleaning needs.
Frequently Asked Questions
Will my neighbours know what kind of service you’re providing?
Absolutely not. We use unmarked vehicles, dress like regular cleaners, and never discuss the nature of our work with anyone. Your privacy and dignity are our top priorities, and we work completely discreetly.
Do I have to throw away everything?
Not at all. You maintain complete control over decisions about your belongings. We work with you to identify what you want to keep, donate, or dispose of. Our goal is to help you create a space that works for you, not to empty your home.
What if I get overwhelmed during the process?
We completely understand and expect this. We can take breaks, pause for the day, or adjust our approach at any time. There’s no pressure or timeline pressure. We work entirely at your comfort level and emotional capacity.
Do you work with other professionals like therapists or social workers?
Yes, with your permission, we can coordinate with other professionals involved in your care. We understand that hoarding often requires a team approach, and we’re happy to be part of your support network.
How long does the process typically take?
This varies greatly depending on the situation and your comfort level. Some clients prefer to work in short sessions over several months, while others want to complete sections more quickly. We follow your lead and work at whatever pace feels right for you.
Are you trained to handle hoarding situations specifically?
Yes, our team has experience and training in working sensitively with hoarding situations. We understand the emotional complexities involved and approach every situation with empathy, patience, and respect for your individual circumstances.
What happens to items that are donated?
We work with local charities and organisations to ensure usable items find new homes where they’ll be appreciated. We can provide you with information about where your donations go if that would be helpful for you.
Can family members be involved in the process?
Family involvement is entirely up to you. Some clients prefer to work independently, while others find support from loved ones helpful. We can adapt our approach to include family members in whatever way feels most comfortable and supportive for you.
When we get to the end of the process, can you help me maintain my home?
Absolutely, we are here to help you in the long term and can provide regular cleaning, carpet cleaning and oven cleaning. When we help you overcome your short-term struggles, we want to go the extra mile and really help you long into the future.